November 14, 2024

Content Tagged "#thecustomerisalwaysright"

Whoever coined “the customer is always right” was an idiot

Done as a principal with Edward J. Perrault Design Associates, a bedroom in Pebble Beach, CA, featuring custom designed furniture with an antique Japanese screen.

It was the one year anniversary of Mother’s death and it was a quiet day at work (as explained in previous posts I do design work for a major American furniture company which also entails assisting any Tom, Dong, or Jugdish who wanders in off the street). Most of the design staff sat around the office that day wondering if the doors were unlocked. And I was grateful to make it through the day with calm and grace. It was also the night of the week that I am key holder charged with locking up. And evenings mid-week are rarely eventful. …continue reading